We are always Faster & Reliable
PEACE OF MIND AMC
We are Leaders in Proving AMC for your IT Infrastructure with complete End-to-End Audits
Genext offers PAN India service and support for all manners of IT Infrastructure equipment optimization for OEMs like Dell, IBM, Oracle, Intel, HPE, HP, Lenovo, Cisco, Juniper, and many more. With expertise from Servers, Networks, Security, Storage, Desktops, Laptops and Apple products, you will receive the attention you need to keep your business-critical equipment up and running. Along with third party server maintenance, Genext Business Solutions Private Limited can also aid with basic and enhanced OS and software support for select solutions.
What you can expect from our AMC & Support
Multi-brand support
No more looking for different service providers for different devices, get it all in one place, under one single comprehensive maintenance contract.
Field support
Field engineers on-site across PAN India to identify, fix issues, offer solutions, and take ownership of your equipment covered under maintenance.
Preventive maintenance
In our addon preventive maintenance activity, we make sure your hardware is working well and ensure its longevity by putting in place scheduled maintenance.
Reduced ETA for Spares
Our IT AMC services are all equipped with technology to identify reliable logistics partners who will bring your requests at the shortest possible time as we have reduced the eta by a huge margin.
Customized Support Levels
We work with you to customize our service levels to fit your business criticality needs and handhold you through our friendly and informed escalation path.
Quick Replacement Warrenty
Our engagement allows us to get involved to claim any warranties on equipment sold or rented by us or by a third party and have replacements in stock to keep your business moving.
