PEACE OF MIND AMC
Genext offers PAN India service and support for all manners of IT Infrastructure equipment optimization for OEMs like Dell, IBM, Oracle, Intel, HPE, HP, Lenovo, Cisco, Juniper, and many more. With expertise from Servers, Networks, Security, Storage, Desktops, Laptops and Apple products, you will receive the attention you need to keep your business-critical equipment up and running. Along with third party server maintenance, Genext Business Solutions Private Limited can also aid with basic and enhanced OS and software support for select solutions.
No more looking for different service providers for different devices, get it all in one place, under one single comprehensive maintenance contract.
Field engineers on-site across PAN India to identify, fix issues, offer solutions, and take ownership of your equipment covered under maintenance.
In our addon preventive maintenance activity, we make sure your hardware is working well and ensure its longevity by putting in place scheduled maintenance.
Our IT AMC services are all equipped with technology to identify reliable logistics partners who will bring your requests at the shortest possible time as we have reduced the eta by a huge margin.
We work with you to customize our service levels to fit your business criticality needs and handhold you through our friendly and informed escalation path.
Our engagement allows us to get involved to claim any warranties on equipment sold or rented by us or by a third party and have replacements in stock to keep your business moving.